The Phoenix Fire Department, located in Phoenix Arizona, provides emergency medical and fire protection services. Over 186,594 service calls were received by the Department in a single year. It also offers services for industrial exposure and fire prevention. The Department is comprised of over 1,600 professional firefighters who cover an area of over 517 square miles. Apart from the fire department, there are a number special programs offered by the Department, including one that trains firefighters to deal with behavioral health concerns. Phoenix Fire Foundation, an official charity arm of the Phoenix Fire Department, is in fact a non-profit charitable arm.
Phoenix firefighters provide emergency medical services for over a decade. In fact, 88% of calls are for emergency medical services. This is more than the national average of 72%. The Phoenix Fire Department claims that the Department's average response is approximately 9 minutes. This makes it nearly twice as fast than the national average. Since 2014, the Phoenix Fire Department has responded more than 190,000. The Phoenix Fire Department responded last year to 241,000 call, representing a 46% rise over the previous years.
Phoenix Fire Department's response speed has increased from 5 minutes to 9 minutes in 10 years. Additionally, many innovations have been made by the Department, such as the acquisition of resuscitators, inhalators, and other equipment. It also made the switch to a mandatory overtime program.
The Phoenix Fire Department's community program unit offers 24-hour emergency intervention and victims assistance services. It also supports special programs to support firefighters dealing with occupational issues. Phoenix Fire Department also offers a mobile command and control center that can be used during emergency operations. Phoenix Fire Department also follows a model labor management process. The Phoenix Fire Department is committed towards improving the Department in the future.
Phoenix Fire Department has also an A,B, and C shift. Since January, these shifts are in effect. There are also ten separate fire battalions each with three chiefs of Battalion. Each fire battalion has one of three shifts. There are also two foam tenders and two squad tenders. The Phoenix Fire Department also staffs a ventilation unit and one special event unit. The Phoenix Fire Department also has a mobile aircraft stair. The Phoenix Fire Department has 17 intergovernmental agreements with outlying fire departments. All revenue goes back into the City of Phoenix general funds.
The Phoenix Fire Department is one of the largest in the nation, with over 280 firefighters on duty 24 hours a day. The Phoenix Fire Department is responsible to provide fire protection and emergency medical services. It also enforces code regulations and provides aviation rescue. It is also involved in community education. The Phoenix Fire Department has been recognized nationally for its response time and has received several awards, including the Fire Department of the Year Award. It is also the only department in the state to have an air management system.